Question:
I noticed that the "Make An Offer" page pops up even when it is not clicked on.
One of our offers keeps popping up on the incorrect pages.
Answer:
Please check your settings. You probably turned on the following features:
- Exit Offer (Desktop Only) Shows a popup when a customer tries to leave the product page. This popup is only shown when the customer visits the website from a computer.
- Exit Offer on Cart Page and when Cart is full (Desktop Only) Shows a popup when a user has items in their cart and tries to leave the website from the cart page or any other page on the website. This incentive only works for users who visit your website from the desktop platform.
